Churn Analytics & Insights

Stop guessing why customers leave. See the reasons, track your save rate, and know exactly where to focus.

Get Started

How It Works

From gateway connection to live retention data in four steps.

1

Connect Your Gateway

Connect your billing platform to start streaming subscription and cancellation data into SubJolt.

2

Monitor Metrics

Watch save rates, cancellation reasons, and user feedback in real time, all from one dashboard.

3

Discover Insights

Spot what’s driving cancellations – see top cancel reasons and trends – so you know where to focus.

4

Take Action

Use these insights to optimize your offers, pricing, and features to reduce churn and increase LTV.

Product Features

Track churn patterns, cancel reasons, and save offer performance — all updating in real time.

Real-Time Dashboards

Monitor save rates, cancellation trends, and retention metrics with live dashboards.

Save Flow Analytics

Track save mechanism performance, conversion rates, and offer effectiveness.

Customer Feedback

Analyze exit survey responses and write-in feedback to identify patterns and product gaps.

Start Setup

Most businesses are flying blind on churn – data is scattered across spreadsheets and billing systems, with no clear action plan.

Analytics & Insights centralizes all your retention data in one place and highlights the opportunities to reduce churn.

Calculate Your ROI

Churn Analytics FAQ

Answers to common questions about SubJolt analytics.

More Reading

Churn Rate Benchmarks
Industry churn benchmarks across SaaS, ecommerce, and subscription boxes — so you know what your numbers should look like.
How to Reduce Subscriber Churn
Proven strategies with industry benchmarks and real examples from Netflix, Spotify, and more to reduce subscriber churn.
Increase Subscription LTV
How to increase subscription LTV with NRR benchmarks and real examples from Netflix, Slack, Amazon Prime, and more.

Explore the Full Platform

Analytics tells you what's happening. Pair it with cancel flows, reactivation, and payment recovery to act on what you learn — end-to-end retention from one snippet.

Cancel Flow Software

Customizable cancellation flows that lower churn automatically. Turn cancellations into saves with personalized offers, plan switches, and subscription pauses.

Learn more

One-Click Reactivation

Simple, onsite reactivation that customers love. Reduce your marketing costs and win back churned subscribers already on your site automatically.

Learn more

Failed Payment Recovery
Coming Soon

Dunning and payment recovery that actually works. Cut involuntary churn in half with smart payment retries, onsite prompts, and timely emails.

Learn more