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Recurly + SubJolt

Cancel flows for Recurly that use its native cycle-based pausing and account-level coupons to keep subscribers who click cancel.

What You Unlock with Recurly + SubJolt

Retention tools for subscription businesses that bill through Recurly.

Private API Key

A single private API key connects Recurly. No OAuth app or redirect URI is involved.

Pauses That Resume

Recurly's native pausing restarts billing on its own, so no one has to remember to resume it.

Account-Level Coupons

A discount offer redeems a coupon on the subscriber's account to keep your recurring revenue climbing.

Fits All Setups

Add the SubJolt snippet to a custom build, a headless storefront, or a hosted page to reap all the benefits.

Every Attempt Logged

Each save and cancellation logs to your dashboard as it happens along with its cancel reason.

Plans From Your Catalog

SubJolt reads your Recurly plan catalog, so a flow can offer another plan or a new billing cycle.

How the Recurly Integration Works

Key in, cancel flow out. No engineering queue required.

1

Add Your Recurly Key

SubJolt checks the key as you enter it, and you can move on to mapping offers.

2

Map Reasons to Offers

Assign each cancel reason any stack of save offers, then style everything to match your brand.

3

Ship It

Embed the SubJolt snippet on your site, and cancel clicks route through your flow.

Supported Recurly Actions

Pause subscription
Apply coupon
Switch to a different plan
Change billing cycle
Cancel subscription

Why Use SubJolt with Recurly?

Recurly handles complex billing well - multi-currency, usage-based charges, trial management. But when a subscriber clicks "Cancel," all that sophistication funnels into a single confirmation button. No exit survey, no retention offer, no second chance.

SubJolt adds the retention layer Recurly doesn't have. Cancel clicks trigger a branded flow that asks why the subscriber is leaving and offers an alternative.

The integration runs on Recurly's v3 REST API, with no webhooks to set up.

Subscription businesses using SubJolt with Recurly see 20-40% of cancel attempts convert to saves. For companies managing hundreds or thousands of Recurly subscriptions, that's a meaningful lift in monthly retention without adding headcount.

Curious where your Recurly retention rate sits today and what a 20-40% save rate would do to it? The retention rate calculator combines monthly cohort retention with industry benchmarks.

Recurly Integration FAQ

With your Recurly private API key. SubJolt authenticates to the v3 REST API with HTTP Basic auth, and the connection is validated as soon as you enter the key.

Yes. Your Recurly API key is stored server-side only and is never exposed to the browser or included in the widget code. All Recurly API calls run server-to-server over TLS.

Pausing, coupons, plan switches, billing cycle changes, and canceling. SubJolt reads your Recurly plans and coupons, so each offer matches what you already have.

Recurly supports native cycle-based pausing. When a subscriber accepts a pause offer, billing stops for the chosen number of cycles and automatically resumes afterward.

Under 30 minutes, most of it spent setting up your pause and coupon offers.

Recurly applies coupons at the account level. When a subscriber accepts a discount offer, SubJolt redeems the coupon you set up on the subscriber's account, taking effect on their next invoice.

Retain More Recurly Subscribers

Give every cancel click a second chance before it goes through.