Chargebee + SubJolt
Cancel flows that read your Chargebee item prices, so a subscriber on the way out is offered a coupon, a pause, or a smaller plan.
What You Unlock with Chargebee + SubJolt
Built for SaaS teams running billing on Chargebee who need to understand why customers cancel and act on it.
Site Name + API Key
Enter your Chargebee site name and a Full Access API key, and you're connected without an OAuth app.
Built on Item Prices
SubJolt reads your Chargebee item prices, so a flow can offer a plan downgrade or a switch.
Ways to Save
Offer a coupon, a pause, a plan switch, or a billing cycle change, each applied in Chargebee when accepted.
Any Frontend
The snippet runs in React, Vue, or plain HTML, with nothing to change in Chargebee.
Capture Reasons
Subscribers give a reason before leaving, tracked in your dashboard beside your save rate.
Cancel at End of Term
When a subscriber turns down every offer, SubJolt cancels at the end of their term in Chargebee.
How the Chargebee Integration Works
Enter your API key, build your flow, paste one snippet. That's it.
Connect Chargebee
Add your Chargebee credentials in SubJolt. The connection validates in seconds.
Build Your Retention Flow
Pick cancel reasons, map each to a save offer, and brand the whole experience.
Go Live
Drop the SubJolt snippet on your site, and start saving subscribers immediately.
Supported Chargebee Actions
Why Use SubJolt with Chargebee?
Chargebee gives you sophisticated billing - tiered pricing, trials, metered charges, Product Catalog 2.0. But the default cancellation experience is a one-click confirmation that throws all of that sophistication away. Subscribers leave without telling you why, and you never get a shot at keeping them.
SubJolt plugs that gap. A subscriber clicks cancel, and instead of a confirmation modal they land in a branded retention flow: why are you leaving? Here's a coupon. Want to pause for a month? How about switching to a smaller plan? Chargebee executes whichever offer the subscriber accepts through its API.
Connecting takes about 90 seconds. There are no redirect URIs or webhook plumbing, so you can start building your flow straight away.
Teams running SubJolt on Chargebee typically save 20-40% of subscribers who start the cancel flow. On a $50K MRR base with 5% monthly churn, that's $500-$1,000 in recovered MRR every month, and it compounds.
Curious how a 20-40% save rate would lift your net revenue retention? Project the impact in the NRR calculator with your current expansion, contraction, and churn figures.
Chargebee Integration FAQ
Learn More About Retention
SaaS Churn Rate Benchmarks
SaaS churn by company size, customer size and pricing model, and why surveys and billing data disagree by forty points.
How to Reduce Subscriber Churn
Churn nobody chose and churn that need not be permanent are the two biggest recoverable slices, and what to do about each.
Churn Rate Benchmarks
What churn runs at by price point, industry, company size and billing period, with the panel behind every figure.
Keep More Chargebee Subscribers
Build a cancel flow and start saving Chargebee subscribers today.