Chargebee + SubJolt
Intercept cancellations for your Chargebee subscriptions. Intelligent cancel flows that reduce churn and protect recurring revenue.
What You Unlock with Chargebee + SubJolt
Built for SaaS teams running billing on Chargebee who need to understand why customers cancel and act on it.
Simple API Key Setup
No OAuth complexity. Enter your Chargebee site name and API key, and you're connected in seconds. SubJolt validates the connection instantly.
Plan-Aware Flows
SubJolt reads your Chargebee item prices and plans so cancel flows can offer relevant plan switches and downgrades automatically.
Pause, Discount & Plan Switch
Offer to pause billing, apply a coupon, or switch to a different plan — all executed through the Chargebee API.
Drop-In Widget
Add the SubJolt snippet to your site. It works with any frontend — React, Vue, plain HTML. No Chargebee theme changes needed.
Retention Analytics
Track save rate, cancel reasons, and save mechanism performance from your SubJolt dashboard.
Secure Credential Storage
Your Chargebee API key is stored server-side only — it is never exposed to the browser or included in the widget code. All Chargebee API calls run server-to-server over TLS.
How the Chargebee Integration Works
Enter your API key, build your flow, paste one snippet. That's it.
Connect Chargebee
Paste your Chargebee site name and Full Access API key into SubJolt. The connection validates in seconds — no OAuth dance required.
Build Your Retention Flow
Pick cancel reasons, map each to a save offer (coupon, pause, plan switch via Chargebee's item prices), and brand the whole experience.
Go Live
Drop the SubJolt snippet on your site. When a subscriber hits cancel, they see your flow instead of a bare confirmation page.
Supported Chargebee Actions
Why Use SubJolt with Chargebee?
Chargebee gives you sophisticated billing — tiered pricing, trials, metered charges, Product Catalog 2.0. But the default cancellation experience is a one-click confirmation that throws all of that sophistication away. Subscribers leave without telling you why, and you never get a shot at keeping them.
SubJolt plugs that gap. A subscriber clicks cancel, and instead of a confirmation modal they land in a branded retention flow: why are you leaving? Here's a coupon. Want to pause for a month? How about switching to a smaller plan? Chargebee executes whatever the subscriber accepts — pause, coupon, plan switch — through its API.
Connecting takes about 90 seconds. Chargebee uses API key auth, so you paste your site name and key into SubJolt, it validates, and you start building your flow. No redirect URIs, no webhook plumbing.
Teams running SubJolt on Chargebee typically save 20-40% of subscribers who start the cancel flow. On a $50K MRR base with 5% monthly churn, that's $500–$1,000 in recovered MRR every month — compounding.
Curious how a 20-40% save rate would lift your net revenue retention? Project the impact in the NRR calculator with your current expansion, contraction, and churn figures.
Chargebee Integration FAQ
Learn More About Retention
SaaS Churn Rate Benchmarks & Reduction
Where Chargebee-billed SaaS teams sit on churn benchmarks, and the playbook for closing the gap.
How to Reduce Subscriber Churn
Retention strategies that translate directly to Chargebee item-price catalogs and coupon-based save offers.
Churn Rate Benchmarks
Cross-industry churn benchmarks to see how your Chargebee subscription base compares.
Keep More Chargebee Subscribers
Paste your API key, build a cancel flow, and start saving subscribers today.