Shopify + SubJolt
Give your Shopify subscribers a reason to stay: a pause, a discount code, or a product swap, offered before they cancel.
What You Unlock with Shopify + SubJolt
Purpose-built for Shopify subscription merchants who want to understand churn and save more customers.
Quick Shopify Connect
Simply connect your store and SubJolt reads your subscription data through official Shopify APIs instantly.
Subscription-Aware
SubJolt knows about your products, variants, and contracts, so cancel flows feel native to your store.
Pause & Save Offers
Let subscribers pause their subscription or receive a discount instead of canceling.
Product Variant Swaps
Offer a different product variant as the save, for subscribers who want a change rather than an exit.
Retention Dashboard
See cancel reasons, save rates, and save mechanism performance across all your Shopify subscriptions.
Data Privacy Built In
SubJolt only accesses the subscription scopes it needs. All API calls run server-to-server over TLS.
How the Shopify Integration Works
Three steps from connection to live cancel flow.
Connect Shopify
Authorize SubJolt through the Shopify OAuth flow. We request only the limited scopes needed.
Configure Your Flow
Set up cancel reasons and save offers, and brand the experience to match your storefront.
Go Live
Add the SubJolt snippet to your theme. Subscribers see your flow when they move to cancel.
Supported Shopify Actions
Why Use SubJolt with Shopify?
Shopify's native subscription tools give customers a simple cancel button. One click and they're gone - no questions asked, no chance to offer an alternative. For merchants who depend on recurring revenue, that default experience costs real money every month.
SubJolt replaces that one-click cancel with a retention flow. When a subscriber clicks cancel, they see a branded experience that asks why they're leaving and presents a relevant save offer. Only if they decline every option does the cancellation process.
Configure your flow in the visual editor and put it live on your store, with no developer time required.
Retention teams using SubJolt with Shopify typically see a 20-40% save rate on subscribers who enter the cancel flow, directly reducing churn rate and increasing customer lifetime value.
Want to see where your Shopify subscription churn sits today before you build a flow? The churn rate calculator pulls churn formulas and ecommerce benchmarks into one quick read.
Shopify Integration FAQ
Learn More About Retention
DTC Subscription Retention
Consumer retention by cohort month, and monthly churn for five physical-goods verticals: most loss lands before month six.
Cancel Flows That Convert
The reasons subscribers actually give for canceling, ranked, and which save offer answers each one.
Churn Rate Benchmarks
What churn runs at by price point, industry, company size and billing period, with the panel behind every figure.
Start Retaining Shopify Subscribers
Connect your Shopify store and launch a custom cancel flow in minutes.