Stripe + SubJolt
Connect your Stripe account and launch intelligent cancel flows that save subscribers and reduce churn.
What You Unlock with Stripe + SubJolt
Everything you need to understand why customers cancel and win them back — powered by your Stripe data.
One-Click Connect
Authenticate via Stripe OAuth. No API keys to copy, no webhooks to configure. You're connected in seconds.
Smart Exit Surveys
Show targeted cancel-reason surveys to subscribers before they leave. Understand churn drivers with structured data.
Pause, Discount & Plan Switch
Offer to pause billing, apply a targeted discount, or switch to a different plan — all executed through the Stripe API.
On-Demand State Sync
SubJolt fetches your subscription state directly from Stripe each time a subscriber enters the cancel flow, so save offers are always accurate.
Retention Analytics
Track save rate, cancel reasons, and save mechanism performance from your SubJolt dashboard.
Secure by Design
Stripe OAuth means SubJolt never stores your API keys. All communication uses TLS 1.2+ and scoped permissions.
How the Stripe Integration Works
Three steps from install to live cancel flow — no engineering sprint required.
Connect Stripe
Click "Connect Stripe" in your SubJolt dashboard. Authorize via Stripe OAuth — no API keys needed.
Configure Your Flow
Choose cancel reasons, set up save offers (pause, discount, plan switch, billing cycle change), and customize the look to match your brand.
Launch & Monitor
Add the SubJolt snippet to your site. Subscribers hit your cancel flow instead of a raw cancel button. Watch saves roll in.
Supported Stripe Actions
Why Use SubJolt with Stripe?
Stripe makes it easy to accept payments, but when a subscriber clicks "Cancel" they typically land on a bare-bones Stripe customer portal with a single confirmation button. There's no opportunity to understand why they're leaving, present an alternative, or win them back.
SubJolt sits between the cancel click and the Stripe API. When a subscriber moves to cancel, SubJolt shows a branded exit flow — asking why they're leaving, offering a pause or discount tailored to their reason, and only processing the cancellation through Stripe if they truly want to go.
Because SubJolt connects via Stripe OAuth, setup is fast. No API keys to manage, no webhook URLs to configure manually. The integration reads your plans, coupons, and subscription states directly from Stripe so your save offers are always accurate.
Retention teams using SubJolt with Stripe typically see a 20–40% save rate on subscribers who enter the cancel flow, translating directly into recovered MRR and longer customer lifetimes.
Stripe Integration FAQ
Start Saving Stripe Subscribers Today
Connect Stripe in one click and launch your cancel flow in minutes.
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