Example: A subscriber attempting to cancel is offered a discounted Basic Plan instead – a chance to stay on at a lower price.

account.yourbrand.com

My Subscription

Premium Plan - $29.99/month

Active

Wait! Don't cancel yet

How about switching to our Basic plan instead?

Basic Plan$14.99/month
Save $15/month • Keep core features

Your Retention Edge for Ecommerce Growth

SubJolt equips DTC and ecommerce brands with plug-and-play tools to reduce churn, recover failed payments, and boost recurring revenue.

Common Subscription Challenges for Ecommerce

High cancellation rates are eating into your growth. Every canceled subscription means lost monthly revenue and a shorter customer lifetime value (LTV).

Churned customers rarely return. Once a subscriber leaves, it’s costly and difficult to win them back through standard marketing.

Promo-driven churn: customers cancel after the first discounted period or trial box, leaving little return on your acquisition spend.

Cancel flow offer example for subscription retention: a plan downgrade and discount to save the sale.

How SubJolt Solves Ecommerce Churn

Save cancellations with smart offers

SubJolt intercepts cancellations and presents tailored alternatives — a discount, plan downgrade, or pause — converting would-be churn into retained customers.

Reactivate churned subscribers on-site

Recognize returning former subscribers and display a personalized win-back offer to reduce reliance on costly retargeting.

Gain actionable retention insights

Track churn metrics and cancellation reasons in real time to spot trends and fix issues proactively.

shop.example.com

Wait! Don't go yet

Get 20% off your next order

Proven ROI & Effectiveness

SubJolt delivers measurable results from day one. See how our tools drive real revenue recovery and customer retention.

20-40%
Customer Recovery Rate
Average percentage of at-risk customers saved through optimized cancellation flows
30 min
Implementation Time
From sign-up to first customer save with our no-code integration
7 days
Typical ROI Period
Time to recover your SubJolt investment through retained revenue

FAQs

Answers to common questions from ecommerce subscription teams.

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