Churn Analytics & Insights
Stop guessing why customers leave. See the reasons, track your save rate, and know exactly where to focus.
How It Works
From gateway connection to live retention data in four steps.
Connect Your Gateway
Connect your billing platform to start streaming subscription and cancellation data into SubJolt.
Monitor Metrics
Watch save rates, cancellation reasons, and user feedback in real time, all from one dashboard.
Discover Insights
Spot what’s driving cancellations – see top cancel reasons and trends – so you know where to focus.
Take Action
Use these insights to optimize your offers, pricing, and features to reduce churn and increase LTV.
Product Features
Track churn patterns, cancel reasons, and save offer performance — all updating in real time.
Real-Time Dashboards
Monitor save rates, cancellation trends, and retention metrics with live dashboards.
Save Flow Analytics
Track save mechanism performance, conversion rates, and offer effectiveness.
Customer Feedback
Analyze exit survey responses and write-in feedback to identify patterns and product gaps.
Most businesses are flying blind on churn – data is scattered across spreadsheets and billing systems, with no clear action plan.
Analytics & Insights centralizes all your retention data in one place and highlights the opportunities to reduce churn.
Subscription Growth Resources
Guides on reducing churn, increasing lifetime value, and building cancellation flows that actually save customers.
Cancellation Flow Examples
Real examples of cancellation flows that convert, plus best practices for exit surveys, retention offers, and save rates.
Reduce Subscriber Churn
Proven strategies with industry benchmarks and real examples from Netflix, Spotify, and more to reduce subscriber churn.
Increase Subscription LTV
How to increase subscription LTV with NRR benchmarks and real examples from Netflix, Slack, Amazon Prime, and more.
FAQs
Answers to common questions about SubJolt analytics.
Other SubJolt Products
Cancel Flow Software
Customizable cancellation flows that lower churn automatically. Turn cancellations into saves with personalized offers, plan switches, and subscription pauses.
One-Click Reactivation
Simple, onsite reactivation that customers love. Reduce your marketing costs and win back churned subscribers already on your site automatically.
Failed Payment RecoveryComing Soon
Dunning and payment recovery that actually works. Cut involuntary churn in half with smart payment retries, onsite prompts, and timely emails.